Shipping & Returns

SHIPPING DETAILS:
We offer free shipping on all orders over $40. At this time, we ship only within the United States and Canada.

Our current processing time is 3-5 business days. Transit time will vary based on the shipping method selected at checkout.

If you need your order by a specific date, please contact us in advance at mypartyshopcogifts@gmail.com to discuss available options.

CUSTOMS & IMPORT FEES:
Buyers are responsible for any applicable customs duties or import taxes.
Please note, we are not liable for any delays caused by customs processing.

 

RETURNS:

Due to the time and care we invest in creating each gift, all sales are final and non-refundable.
If there is an issue with your order, please contact us within 24 hours of delivery at mypartyshopcogifts@gmail.com and include a photo of the item so we can assist you promptly.

 

WRONG ADDRESS:

Orders are shipped to the exact address provided at checkout.
We are not responsible for lost or returned packages due to incorrect or incomplete addresses. If this occurs, the customer will be responsible for the cost of reshipping and any replacement items.

Please double-check all shipping details before placing your order.

If you notice an error in your address, contact us on Etsy immediately. Once the order has shipped, we are unable to make any changes to the shipping information.